Activate Body Noosa – Terms of Service

Effective Date: 14 Feb 2026
Website: www.activatebody.com.au

These Terms of Service govern your use of this Website and the services provided by Activate Body Noosa (“we”, “our”, “us”). By accessing this Website or booking services with us, you agree to these Terms.

If you do not agree, please do not use the Website or our services.

1. Website Use

This Website provides general information about our physiotherapy and strength services, and enables online bookings.

The content on this Website is for informational purposes only and does not constitute medical advice. Individual assessment is required before diagnosis or treatment.

You must be at least 18 years old to book appointments online. Minors must attend with a parent or legal guardian.

2. Health Services

Activate Body Noosa provides:

  • Physiotherapy consultations (Initial and Standard)

  • 1:1 Strength training sessions

  • Other allied health services as listed on the Website

All services are delivered by appropriately qualified practitioners registered where required with the Australian Health Practitioner Regulation Agency (AHPRA).

Treatment outcomes vary between individuals. We do not guarantee specific results.

3. Appointments & Bookings

Appointments can be made via our embedded Cliniko booking system, by phone, or in person.

By booking an appointment, you agree:

  • To provide accurate and complete information

  • To attend your appointment on time

  • To notify us if you need to reschedule

If you are unsure which appointment type to select, you agree to contact reception for clarification.

4. Cancellation & Late Attendance Policy

We require at least 24 hours’ notice to cancel or reschedule an appointment.

Late cancellations or failure to attend may incur a cancellation fee.

Late arrival may result in a shortened session to avoid impacting other clients.

Cancellation fees are charged in accordance with Australian Consumer Law.

5. Payments

Payment is required at the time of service unless otherwise agreed.

We accept payment methods displayed in clinic or online.

Private health rebates (where applicable) are subject to your health fund’s rules. We are not responsible for health fund benefit changes or claim rejections.

All fees are in Australian Dollars (AUD) and include GST where applicable.

6. Website Content & Intellectual Property

All content on this Website, including:

  • Text

  • Logos

  • Branding

  • Images

  • Program materials

remains the property of Activate Body Noosa unless otherwise stated.

You may not reproduce, copy, distribute, or modify Website content without written permission.

7. User Conduct

You agree not to:

  • Use this Website for unlawful purposes

  • Interfere with Website functionality

  • Attempt to gain unauthorised access to systems

  • Upload malicious software or harmful content

We may restrict access if misuse occurs.

8. Third-Party Services

Our Website uses third-party platforms including Cliniko for bookings.

We are not responsible for third-party website privacy practices, security, or functionality.

Please review their terms independently.

9. Medical Disclaimer

Information provided on this Website:

  • Is general in nature

  • Does not replace personalised medical advice

  • Should not be relied upon for self-diagnosis

If you have a medical emergency, contact your GP or emergency services immediately.

10. Limitation of Liability

To the maximum extent permitted by Australian law:

  • We exclude liability for indirect or consequential loss.

  • Our liability for services is limited to re-supplying the services or refunding the cost of the service, where required by law.

Nothing in these Terms excludes rights under the Australian Consumer Law.

11. Privacy

We collect and handle personal information in accordance with our Privacy Policy.

Health information is handled in compliance with Australian privacy legislation.

12. Changes to These Terms

We may update these Terms from time to time.

The latest version will always be published on this Website.

Continued use of the Website or our services constitutes acceptance of the updated Terms.

13. Governing Law

These Terms are governed by the laws of Queensland, Australia.

Any disputes will be resolved in the courts of Queensland.